Privacy Policy

1. Introduction

Welcome to QNotes AI. We care about your personal information and are committed to protection. This Privacy Policy sets out how we collect, use, store, and protect your information while you interact with our website and/or Chrome extension. By using our services, you agree to the terms described below. If you don't agree, we would appreciate it if you didn't use our services.

2. Information We Collect

We collect various types of information to provide and improve our services, including:

• Audio Data: Temporarily captured from your browser tab or microphone solely for transcription and summarization purposes. This data is processed in real-time and is not stored.
• Usage Data: Information on how you interact with the extension or website (e.g., features used, frequency, and duration) to enhance performance and usability.
• Device and Technical Data: Browser type, version, operating system, and other technical details for troubleshooting and optimizing user experience.
• Cookies and Tracking Technologies: Small data files used to manage sessions, preferences, and authentication to provide a seamless user experience.

3. How We Use Your Information

Your information is utilized in the following ways:

• To provide real-time audio transcription and summarization services.
• To enhance the extension's or website's performance, functionality, and user experience.
• To diagnose technical issues and maintain the security of the extension and website.
• To manage secure user authentication and session continuity.
• To comply with legal obligations and enforce our Terms of Service.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Key security practices include:

• Encryption of data in transit using secure protocols (SSL/TLS).
• Restricted access to sensitive data, granted only to authorized personnel.
• Regular security audits and vulnerability assessments.
• Secure integration with third-party APIs for audio processing.

Please note that while we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

5. Third-Party Services

We partner with trusted third-party service providers in processing audio files. The service providers respect their privacy policies strictly and access information only necessary to transcribe or summarize. We do not sell, trade, or rent your data to marketing third parties. Third-party services are subject to their respective privacy policies.

6. Your Rights and Choices

As a user, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data, subject to legal obligations.
• Restriction: Request that we limit the processing of your data under certain conditions.
• Objection: Object to our processing of your data for specific purposes.

To exercise these rights, please contact us at admin@qnotes.in. We will respond to your request within a reasonable timeframe.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify users of significant changes by updating the "Effective Date" and providing prominent notice within the extension or website.

Continued use of our services after updates constitutes your acceptance of the revised policy.

8. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or our data practices, please reach out to us:

Email: admin@qnotes.in

We are committed to addressing your concerns promptly and transparently.